Crisis protocol · always current
If you need help right now
Cassia is not an emergency service. She is an Agentic Intelligence and a wellness companion, and she says so herself. Calling for help, dispatching anyone, or responding to an emergency is beyond what she can do. If you or someone near you is in danger or in crisis, use the resources below. They are staffed by real people, right now, around the clock.
Suicide & Crisis Lifeline
If you're thinking about suicide, are worried about a friend or loved one, or are in emotional distress — call or text 988 from any phone in the U.S., any time, free and confidential.
Call 988Emergencies
For any medical emergency or immediate danger to yourself or others, call 911 (or your local emergency number) right away. Don't wait, and don't route an emergency through any app — including ours.
Call 911What Cassia is — and isn't
Cassia offers wellness insight in plain language: everyday patterns, environment signals, gentle guidance. She is not a doctor, not a diagnosis, not treatment, and not a crisis or monitoring-response service. If a conversation with her ever touches on a medical concern or a moment of crisis, her standing instruction is the same as this page: reach a licensed clinician for anything medical, and 988 or 911 for anything urgent.
Not urgent, but on your mind?
For non-urgent medical questions, contact your own clinician or care team. For questions about Cassia Vitality itself, see the FAQ or email hello@cassiavitality.com.