Terms and Policies

By using this site you agree to these terms. If you do not agree, please do not use the site.

Joining the launch list lets us notify you about availability. It is not an order, a reservation, or a guarantee of a product, price, or date. The form on our home page opens a note in your own email app addressed to hello@cassiavitality.com; nothing is sent until you press send, and a person on our team adds you by hand — see the Privacy Policy. You can ask to be removed at any time.

The store is not yet live. Prices shown are current manufacturer list prices where stated, may change at any time, and nothing on the site is an offer to sell. When checkout opens, an order is an offer to buy that we may accept or decline, and binding sale terms (payment, shipping, returns, warranties) will be presented at that time.

Membership: the price, trial, refund and cancellation terms are the ones published at /offer.html, and we are bound by them. Reserving a seat today is done by email and takes no payment; a person confirms your seat in writing before anything is charged.

Cassia Vitality products and content provide wellness and monitoring support — not a medical diagnosis, treatment, or emergency service. They are not a substitute for professional medical advice. Always seek the advice of a qualified health provider with questions about a medical condition, and call your local emergency number in an emergency.

• Don't misuse the site, attempt to break its security, or disrupt it.
• Don't use the site for unlawful purposes or to infringe others' rights.

The Cassia Vitality name, logo, site content, and design are owned by Cassia Vitality LLC or its licensors and may not be used without permission. Third-party product names and brands shown belong to their respective owners.

The site is provided "as is" during this pre-launch period, without warranties of any kind. To the maximum extent permitted by law, Cassia Vitality is not liable for indirect or consequential damages arising from use of the site. The final terms will set out the binding warranty and liability provisions.

We may update these terms as our products and practices evolve, and the binding version will replace this draft before launch.

Questions about these terms: hello@cassiavitality.com. Cassia Vitality LLC.

When you join the launch list

• Your email address (required).
• Your name (optional), if you choose to provide it.

The launch-news form on our home page does not send anything to us by itself. It opens a note in your own email app, addressed to hello@cassiavitality.com, with your email (and name, if you gave one) already filled in. Nothing leaves your device until you press send. A person on our team reads that note and adds you to the launch list by hand, and we use the address only to write to you about availability. If you would rather not use the form, email hello@cassiavitality.com directly. Ask to be removed at any time and we remove you.

When you reserve a seat

Reserving a seat is also an email to hello@cassiavitality.com, sent from your own mail app. It takes no payment and no card. A person reads it, holds your seat, and replies to you in writing; the details you send are used for that and nothing else.

If and when you make a purchase

• Order and contact details — name, shipping and billing address, email, and phone number.
• Payment information — processed by a third-party payment processor; we do not store full card numbers.
• Order history — the devices and memberships you buy.

Device and health-related signals

Cassia Vitality is built on a principle of data you own. Where a product captures health-related signals, those signals are intended to be processed on your own hardware and stored in a record you control. This draft does not yet describe a specific health-data product flow; that description will be added before any such product collects data.

Automatically collected

• No analytics run on this site today, and we set no cookies of our own. Our hosting provider keeps ordinary server logs (IP address, page requested, time) to serve the site and keep it secure.
• If we turn on measurement, it will be a cookie-free page-view count, and this policy will say so before it runs.

• To add you to the launch list and notify you about availability.
• To fulfil orders, provide support, and operate memberships.
• To improve our products and website.
• To comply with legal obligations.

We do not sell your personal information. We do not use your data to make medical diagnoses.

We share the minimum necessary with service providers acting on our behalf, such as:

• Our email provider — to write to you.
• Payment processors — to take payment.
• Shipping and fulfilment partners — to deliver orders.
• Our hosting provider — to serve the site and keep its server logs.

We require these providers to protect your information and use it only for the services they perform for us. We do not permit them to sell it.

Depending on where you live (including under the GDPR and the CCPA/CPRA), you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information.
• Delete your information ("right to be forgotten").
• Opt out of marketing emails at any time via the unsubscribe link.
• Request a portable copy of your data.

To exercise any of these, contact us using the details below.

We keep personal information only as long as needed for the purposes above or as required by law, and we use reasonable technical and organisational measures to protect it. No method of transmission or storage is perfectly secure.

Our site and store are not directed to children under 16, and we do not knowingly collect their personal information.

We will update this page as our products and practices evolve, and the binding version will replace this draft before launch. The "last updated" date above reflects the current version.

Questions or requests about privacy: privacy@cassiavitality.com. Cassia Vitality LLC.